Nbajii's Privacy Policy – Your Data Is Safe With Us

Nbajii (nbajii.click) is a trusted online gaming and betting platform in Bangladesh. We understand that when you share your information with us, you're placing your trust in us — and we take that responsibility seriously.

This Privacy Policy applies to all Nbajii platform services — including the website, mobile app, and other digital channels. By reading this, you'll understand what data we collect, why we collect it, and how we keep it secure.

By creating an account on Nbajii, you agree to this Privacy Policy. Please read it in full before registering.

Nbajii collects different types of information at different stages. Here's a detailed breakdown:

Nbajii uses your information for the following purposes:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC verification and confirm your identity.
• To provide customer support and resolve complaints.
• To prevent fraud, money laundering, and illegal activity.
• To meet legal and regulatory obligations.
• To improve our services and deliver a personalized experience.
• To send you promotional offers and newsletters, with your consent.

We never use your information for purposes not listed here. If we ever need to use your data for a new purpose, you will be informed in advance and your consent obtained where required.

Nbajii never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with payment services such as Mobile Pay, Nagad, and Rocket to process transactions.
• KYC Service Provider: Documents may be shared with a trusted KYC partner for identity verification.
• Law Enforcement: We may be required to disclose information under legal obligations or by court order.
• Cybersecurity Services: Limited data may be shared with security specialists for fraud detection and prevention.

Nbajii uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining your login session and keeping the platform running properly. These cannot be disabled.
• Performance Cookies: Used to identify which pages are causing the most issues. All data is anonymous.
• Functional Cookies: Helps remember your language preferences and settings.
• Marketing Cookies: Used only with your consent.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Nbajii does not retain your data indefinitely. Retention periods depend on the type of data and applicable legal requirements:

• Account Data: Retained for the duration your account is active, plus up to 5 years after closure.
• Transaction records: retained for up to 7 years due to legal obligations.
• KYC Documents: Unnecessary copies are deleted within 30 days of completing verification.
• Support Chat History: Retained for up to 2 years after a case is resolved.
• If you withdraw your marketing consent, your data is removed from all marketing activities immediately.

You have certain important rights over your personal data. Nbajii respects all of these rights:

To exercise any of these rights, email us at support@nbajii.click. We aim to respond within 30 business days.

Nbajii uses multiple layers of security to protect your data:

• 256-bit SSL/TLS encryption applied to all data transfers.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Instant alerts triggered if unusual login activity is detected on your account.
• Staff data access is role-based — only when necessary.
• 24/7 server monitoring systems are active at all times.

Nbajii strictly does not provide services to anyone under 18. We do not knowingly collect or process any data from minors.

If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be permanently deleted.

If you become aware that a child is using Nbajii, please notify us at support@nbajii.click.

Nbajii may update this Privacy Policy from time to time. When changes are made:

• The date of any changes will be updated at the top of this page.
• A notice will be sent to your registered email for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions will be archived and made available upon request.

For significant changes, we'll do our best to give you at least 7 days' notice before they take effect.

If you have any questions about our Privacy Policy or wish to exercise your data rights, please get in touch:

• Email: privacy@nbajii.click
• General Support: support@nbajii.click
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 24–48 hours

We take every privacy-related request seriously and work to resolve it as quickly as possible.